Shipping policy
SHIPPING & DELIVERY POLICY
This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms: https://dresscozy.com/policies/privacy-policy
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Curbside Pickup
Dress Cozy has temporarily suspended all curbside pickups. All purchases are delivered to the informed address.
Free Shipping
We offer free Standard 5-days Free Shipping on orders over $120 CAD within Canada.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
| Standard Shipping Up to 5 days | |
| Orders over $120 CAD (within Canada) | Free Shipping |
| Orders under $120 CAD (within Canada) | Standard Canada Post rates |
| International Destinations | Standard Canada Post rates |
If the purchase is only for accessories, there is a flat fee of $10 on each order. Orders that combines accessories and outfits follow the Free Shipping policy for purchases over 120 CAD
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVERY INTERNATIONALLY?
We offer worldwide shipping. Free Standard 5-days Free Shipping is not valid on international orders.
For information about customs process, call or text +1 778 951 0445
Please note, we may be subject to various rules and restriction in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://dresscozy.com/policies/refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone: +1 778 951 0445
- Email: info@dresscozy.ca
Last updated: April 22, 2023
